How does ICT benefit small businesses specifically?

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The choice that highlights the specific benefits of ICT for small businesses is that it helps them work more efficiently. Information and Communication Technology (ICT) enables small businesses to optimize their processes, improve productivity, and enhance service delivery. For instance, by implementing digital tools, small businesses can automate routine tasks, manage inventory more effectively, and access data analytics for better decision-making. This efficiency gain allows them to compete more effectively in the market despite having fewer resources compared to larger corporations.

In contrast, while streamlining communication with larger corporations is a potential benefit, it is not the sole or primary advantage of ICT for small businesses. Making small businesses entirely reliant on technology would not necessarily be beneficial; rather, the goal is to integrate ICT in a way that enhances operations without over-dependence. Promoting individual branding is just one aspect of what digital tools can achieve, but it does not encompass the broader efficiency improvements that ICT can provide to small businesses.

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